HomeBestMate vs Housecall Pro
Your website and booking page go live when you sign up, the AI receptionist answers from day one, and you email us your Housecall Pro files and we bring them in. Your whole team is on one plan, instead of paying more for every login you add. Quotes, scheduling, invoices and payments in one app, with no demo to book and no onboarding plan to upgrade to.
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BestMate puts your whole team on one plan, so it costs far less than Housecall Pro, where every login past the plan's limit costs extra. And it comes with AI that Housecall Pro doesn't have: an estimator that writes the quote for you, and a receptionist that's in the plan instead of sold separately.
Housecall Pro's AI Team helps with chat, marketing and reports. BestMate puts AI on the two jobs that eat your evenings: answering the phone and writing the quote. The AI receptionist picks up when you can't, answers from your own prices and hours, and hands you a booking request to confirm. The AI Estimator turns a description and a few photos into a priced estimate at your rates in under a minute.
Both are in the plan, along with a website and booking page that are live the day you sign up, and payments that go straight to your own Stripe, Square or PayPal.
Describe the job and add up to 10 photos. The AI Estimator drafts a priced estimate in under a minute from your own rates, markup and rate sheet, with the scope, assumptions and exclusions written out. Add options the customer can tick, and they sign and pay the deposit from their phone. Housecall Pro has a proposal tool from Essentials, but nothing that drafts the quote for you.
How the AI Estimator works →Housecall Pro's 24/7 call answering, CSR AI, is a paid add-on on top of any plan. BestMate's AI receptionist is part of Basic and Pro. It answers in your business name from the prices and hours you set, takes the caller's details and a booking request you confirm, and sends you the summary and recording.
How the AI receptionist works →Housecall Pro's Essentials plan is $189 a month for 5 users and Max is $329 for 8, and every login after that costs more: $35 a month on Max, or $100 on the HVAC, plumbing and electrical package. BestMate Pro is one price for the account, $129 a month or $79 paid yearly, with a login for everyone on your team and the AI receptionist, AI estimates and website already in it.
See the plans →Housecall Pro builds and manages websites as an add-on. BestMate gives you a site and a booking page the day you sign up, in your colors, with your services, your team and a Book button that offers customers your open times and adds them as a lead.
See the website →Housecall Pro runs card payments through its own processing. BestMate connects the Stripe, Square or PayPal account you already have. Customers pay invoices and deposits by card, ACH or PayPal from a link, your provider pays you on its normal schedule, and BestMate adds no fee of its own and never holds the money.
How payments work →Housecall Pro sells HVAC, plumbing and electrical shops a separate mechanical package. BestMate is one app and one set of plans for every trade on this list, with the same AI, the same website and the same help moving over.
| Feature | BestMate | Housecall Pro |
|---|---|---|
| Answering and quoting | ||
| AI receptionist that answers your calls 24/7 | Yes. | No. CSR AI is a paid add-on |
| AI drafts the estimate from a description and photos | Yes. | No. Not offered |
| Quote options the customer ticks, e-signature and deposit | Yes. | Yes. Proposal tool from Essentials |
| Your own website and booking page | Yes. Live the day you sign up | No. Websites are a paid add-on |
| Getting paid | ||
| Use the Stripe, Square or PayPal account you already have | Yes. No fee added by BestMate | No. Payments run through Housecall Pro's own processing |
| QuickBooks Online sync | Yes. | Yes. From Essentials |
| Same plans for every trade | Yes. A plumber pays what a cleaner pays | No. HVAC, plumbing and electrical on a separate package |
| Getting set up | ||
| We import your customers, jobs and invoices | Yes. Free on Basic and Pro, by email | No. Not listed |
| Dedicated onboarding specialist | Yes. | Yes. On Max |
| Prices published, no demo needed | Yes. | No. Shown after a quiz; top plan by demo |
| The everyday tools | ||
| Scheduling, repeat visits and dispatch | Yes. | Yes. |
| Estimates, invoices and online payments | Yes. | Yes. |
| Text customers from the app | Yes. | Yes. |
| Team logins with permissions | Yes. Prices can be hidden per person | Yes. |
| Live support from a person | Yes. 1-on-1 from Basic | Yes. Phone and chat |
Housecall Pro details are from its pricing page, feature pages and help centre on November 14, 2026. See BestMate pricing.
Download your customers, jobs and invoices as spreadsheets.
Send the files to support@gobestmate.com and we import everything for you. Free on Basic and Pro.
Link the Stripe, Square or PayPal account you already use, and QuickBooks if you have it.
Set up the AI receptionist, call the test line, then forward your business number so customers keep calling the number on your truck.
Switching from Housecall Pro? Start a paid plan and your first month is free. Tell us at support@gobestmate.com when you sign up.
Twenty minutes with the team to move your data, set up the receptionist and get your crew logged in.
I spoke with Sam from customer support — he answered all my questions and helped activate the features my small business needs. Great experience so far.
★★★★★
Steam plumbingPlumbing
I’ve tried many other apps but BestMate is the easiest, everything I need works perfectly. Whenever I have an issue Jim is very helpful. I’m staying with BestMate without a doubt.
★★★★★
FireTek LLCFire protection
Makes my handyman business run smoothly. Not only do they have all the right features but they actually work with you to ensure this app has everything you need for your company.
★★★★★
Handyman EllisHandyman
Yes. The AI receptionist, AI estimates, a website and booking page, QuickBooks sync and data import all start on the Basic plan, and Pro adds logins for your team, timesheets and an onboarding specialist. Both start with a 14-day free trial.
Every plan is one published price for the whole account, the same for every trade. Starter is for one person, Basic covers up to 2 people and Pro covers 3 to 10. The prices are on the pricing page, with no quiz and no sales call.
Yes. It's part of Basic (60 minutes a month) and Pro (300 minutes). It answers from your own prices and hours, takes booking requests you confirm, and sends you a summary and recording of every call.
Yes. The AI receptionist answers calls from your prices and hours, takes booking requests you confirm and sends you a summary and recording of every call. The AI Estimator drafts a priced estimate from a description and up to 10 photos in under a minute, using your own rates and rate sheet. Both run in the iPhone and Android app on Basic and Pro.
Yes. The AI Estimator drafts a priced estimate from a description and up to 10 photos, using your own rates and rate sheet. You check it, add options the customer can pick, and send it to be signed and paid from a link.
Export your customers, jobs and invoices from Housecall Pro and email the files to support@gobestmate.com. We import everything for you, free on Basic and Pro. If you use QuickBooks, connect it and your customers and products come across in a minute.
Yes. Every plan starts with a 14-day free trial, with no credit card and no contract. When the trial ends, pick the plan that fits your team and carry on where you left off.
14 days free, no card. Email support@gobestmate.com and we move your Housecall Pro data for you.
Start free trial14-day free trial · No credit card required · Housecall Pro details from Housecall Pro's own site on November 14, 2026.