Carpet cleaning software for per-room quotes that match the bill
Walk the house, put in the rooms, the hall and the stairs at your own prices, and let her tick the pet treatment or the protector from her phone. She signs before the hose comes off the truck, the invoice matches the quote, and next year's clean is already on the calendar.
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Every customer has heard about the $99 three-room deal
A mailer promised three rooms for $99, and the crew that showed up found heavy soil, a pre-treat and a deodorizer, and left a $400 bill. So when she calls you, the first question is "how much per room?", and the second is "what's the catch?" You answer from a ladder of hose in somebody's hallway, or you don't answer at all because the truck mount is running. Meanwhile the family you cleaned for last October would book again, if anyone remembered to call them.
Per-room quotes
The room price, the stairs and the add-ons, in writing before you start
Price it the way you say it on the phone: rooms up to 250 square feet at your per-room price, the hallway and each step as their own lines, your $150 minimum as a service of its own. Put pet urine treatment in as recommended so it starts ticked, and protector and the sofa as optional boxes she can take or leave. She ticks from her phone, signs, and her picks lock. Nothing gets added on the carpet, and you're told when she opens the quote so you can call while she's still looking at it.
- 5 rooms up to 250 sq ft at $50
- 13 stairs at $4 a step
- Pet urine treatment, recommended
- Protector and the sofa as add-ons she ticks
- A $150 minimum as its own line
Repeat cleans
Last year's customers, already on next year's calendar
Carpet makers like Shaw and Mohawk tie their warranties to a professional hot water extraction every 12 to 18 months, and families with dogs want it every six. In the mobile app, set the job to repeat every 6 or 12 months on a set weekday, or yearly, and the next visit is on your calendar before you leave the driveway. The dental office goes every 3 months. When February is quiet, the customers due in spring are already there to call, instead of in a shoebox of old invoices.
- Two dogs: every 6 months, 2nd Saturday
- Warranty clean, every 12 months
- Dental office lobby, every 3 months
- One visit moved, this booking only
- Ends after a set number of visits, up to 90
Calls over the truck mount
"How much per room?" answered while the wand's in your hand
You can't hear a phone over a truck mount at full pull, and the price shopper calls the next number. On the Pro plan, the AI Receptionist answers on its own US number with the prices you set: per room, per step, the minimum, and the room size you wrote in. It never makes a number up. A caller who wants a visit becomes a booking request with their preferred 2-hour window, for you to confirm when the hose is back on the reel, and new callers land in your leads.
- Your per-room price and minimum, never a guess
- "What counts as a room?" from your own notes
- Booking request with a 2-hour window
- Summary and written transcript, no recording
- 500 minutes a month on Pro
Booking page
The pre-holiday rush books itself at 10pm
From October to New Year's, everyone wants clean carpet before the family comes. Put your booking page on your Google profile and your mailers, and customers pick from your open times, enter the address and list the rooms in their own words, with no account to create. Times sit inside your hours, skip what's booked and start at least 12 hours out, so two customers can't pick the same slot. You get an email, they're added as a lead, and you confirm it or send the per-room quote first.
- Living room, hall and stairs before Thanksgiving
- Only your open times, 12 hours out or more
- No account or password for the customer
- Request email to you, customer added as a lead
- Turned into a quote or a booking in a tap
Same price at the door
The invoice says what the quote said, and it's paid before the hose is wound
Convert the signed estimate to an invoice and every line comes across, the pet treatment she ticked included, so the number at the door is the number she agreed to. Text it as the air movers go in and she pays by card, ACH or PayPal from the link. It marks itself paid, and once it's paid a review request can go out by email. She can download the invoice PDF any time, which is the proof of cleaning her carpet warranty asks for.
- Invoiced from the signed estimate, no retyping
- $372 paid from the text, marked paid
- Review request emailed once it's paid
- The PDF she keeps for the carpet warranty
- Checks recorded by hand
Property managers
Apartment turns at the manager's rate, and what each one owes
Property managers want one price per unit and a cleaner who shows up between tenants. Put your turn prices in as services, $135 for a one-bedroom and $165 for a two, then give the management company a price list, like 10% off, and every quote and invoice for them comes out at that rate. Each building can be its own service address on one record, with every job, every invoice and what they still owe in one place. The lockbox code and "tenant out Friday" go in the notes.
- One record, every building as a service address
- 10% off on the manager's quotes and invoices
- 1-bed turn $135, 2-bed $165
- What they owe, before the next work order
- Lockbox codes in the notes
Quote it by the room. Bill what you quoted.
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